Terms and Conditions + Privacy Policy

1. Introduction

This Privacy Policy outlines how The Crafting Lair ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website (www.thecraftinglair.com). By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase (name, shipping address, email, payment details).
  • Sign up for our newsletter or promotional emails.
  • Submit inquiries via our contact form.

We may also automatically collect certain information through cookies and similar technologies, including:

  • Your IP address, browser type, and browsing behavior on our site.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your orders or inquiries.
  • Send promotional emails (if you have opted in).
  • Improve our website and services.
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers (e.g., Shopify, payment processors, shipping providers) who help us operate our business. These providers are obligated to protect your information in accordance with our policies and applicable laws.

5. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how visitors interact with our site and enable us to personalize content and ads. You can disable cookies through your browser settings, but this may affect the functionality of our website.

6. Security

We take the security of your personal information seriously and use industry-standard practices, including encryption and secure socket layer (SSL) technology, to protect your data during transmission. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and correct your personal information.
  • Request the deletion of your personal data.
  • Opt out of receiving promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact us at support@thecraftinglair.com.

8. Third-Party Services

Our website is hosted by Shopify, which has its own privacy and security policies. By using our website, you also agree to Shopify’s Terms of Service and Privacy Policy. We are not responsible for the privacy practices of third-party sites or services linked to from our website.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top of the policy will be updated. Your continued use of the website after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@thecraftinglair.com.